Question 1

How does Koolny work?

Accepted Answer

Koolny connects you with local Tunisian partners offering unsold food as mystery bags at up to 70% off. Browse available bags in the app, reserve one, and pick it up at the store during the pickup window.

Question 2

Where is Koolny available in Tunisia?

Accepted Answer

Koolny currently operates in Tunis, La Marsa, Les Berges du Lac, Ariana, Sousse, and surrounding areas, with new partner stores joining every week.

Question 3

What is a mystery bag?

Accepted Answer

A mystery bag is a discounted bundle of surplus food from a local restaurant, bakery, or café. The exact contents vary daily based on what's left unsold — every bag is a delicious surprise at a fraction of the original price.

Question 4

How much can I save with Koolny?

Accepted Answer

Mystery bags are typically priced at 50–70% below the original retail value. For example, a bag worth 30 TND may cost only 10–12 TND through Koolny.

Question 5

Is Koolny available on iPhone?

Accepted Answer

The Koolny Android app is available now on Google Play. An iOS version for iPhone is coming soon.